What is an important skill for security guards to possess?

Effective communication is a crucial skill for security guards because it allows them to convey information clearly and assertively, both in person and through written reports. Security guards often interact with a diverse range of individuals, including the public, law enforcement, and team members, so being able to articulate thoughts and instructions is essential for maintaining safety and order.

Clear communication helps in situations that require immediate action, such as reporting incidents, de-escalating conflicts, or providing directions. It also plays a vital role in documentation, where accurate reporting of incidents can influence investigations and outcomes. Therefore, the ability to communicate effectively enhances a security guard's capability to perform their duties efficiently and responsibly.